Launchpad FAQsPAYMENTS & BILLINGCan I cancel it after my first payment?My second or third payment failed. What happens now?I was charged incorrectly or there is an error with my payment. What should I do?REFUNDS & CANCELLATIONSCan I get a refund?I haven't used the programme yet. Can I still get a refund?I want to cancel my Launchpad membership. Can I do that?I raised a chargeback with my bank. What happens now?ACCESS & ACCOUNTI just purchased Launchpad. How do I get access?I bought Launchpad but I can't see all the content. Why?I want to change the email address on my account. How do I do that?Can I share my Launchpad login with someone else?How long do I have access to the Launchpad content?PABLO SOFTWAREHow do I access Pablo?I'm having a technical issue inside Pablo. Who do I contact?If I leave Launchpad, do I keep access to Pablo?Can I use Pablo to sell any type of product?Who owns the products I build inside Pablo?IMPLEMENTATION LABS & OFFICE HOURSI can't make the live sessions. Will I miss out?Where do the live sessions take place?I joined a live session late and missed part of it. Can I watch it back?Can I ask questions during the Implementation Labs and Office Hours?DISCORD COMMUNITYHow do I join the Launchpad Discord?Is the Genflow team active in the Discord?I've been removed from the Discord. Why?What happens to my Discord access after the 90 days?AI TOOLSHow do I access the AI tools?The AI tool isn't generating the right output. What should I do?PROGRAMME CONTENTHow quickly should I work through the modules?The video isn't playing or the content isn't loading. What should I do?GENERAL FAQsI have a complaint. How do I raise it?I want to leave a testimonial or be featured as a case study. How do I do that?I have a question that isn't answered here. How do I get in touch?
