Ensure you are logged into the correct portal.

For purchases made before September 11 please access the course at app.creatorcollege.com.

For purchases made on or after September 11, please access the course at content.creatorcollege.com.
If you have logged into the incorrect portal, please ensure you log out before logging into the correct one, as you will not be able to access your purchase.

If you’re experiencing a technical issue, please clear your cookies and cache, and sign back in to your account. Secondly try to login via incognito or a private window, or try a new browser

If you are still experiencing issues, please raise a support ticket with the following details

• Description of the issue
• The page you were on (URL if possible)
• Screen Recording or screenshot of the issue
• Details of the device you are using.